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Hi! Welcome to Alta Vista Flowers

Call us at : 613-733-4001

FREE DELIVERY for local online orders*

About Us

Alta Vista Flowers

Who We Are

Ottawa's Local Florist Since 1945

Alta Vista Flowers has been hand-delivering premium floral arrangements and gift baskets to help strengthen relationships, give love and support, and celebrate life’s special moments since 1945. From birthdays to anniversaries to commemorating a loved one, and every little “just because” moment in between.

With FREE* Same Day Delivery in the Ottawa, ON area, we are dedicated to helping you find the perfect flowers to deliver your message and enhance your special occasion. Our stunning arrangements will allow nature’s beauty to inspire your special moment. And because we are a local florist dedicated to your satisfaction, you can always expect your needs to be treated with all the attention to detail they deserve.

Our Specialty Floral Services

  • Arrangements for weddings and proms
  • Sympathy and funeral arrangements
  • Corporate events
  • Holiday events
  • Gift and fruit baskets
  • Hand-tied bouquets
  • Excellent customer service
  • Free floral consultation

Expertly Crafted, Hand-Delivered

Choosing our Florist’s Choice Bouquet gives your gift that personal touch. Once we have expertly handcrafted your order, we will ensure it arrives at its destination on time, hand-delivered. Impress your friends, family, and loved ones with a heartfelt gift from Alta Vista Flowers.


Alta Vista Flowers is considered the floral provider of choice in the Local Ottawa, ON Florist area. Our service is unsurpassed, our commitment unparalleled and our high-end floral designs are a testament to this. As the primo Ottawa, ON florist, we strive to exceed each and every customer's expectation. The Alta Vista Flowers promise to our customers means quality, care and patience with every flower order and delivery. We guarantee your 100% satisfaction with our bouquets, add-ons and services as we turn your appreciation, sympathy, love and remembrance into something tangible, expressive and real. Our bouquets are designed to your exacting needs and we take care to deliver on your expectation. Here’s why we’re the Ottawa, ON florist of choice:

  • Alta Vista Flowers Florist guarantees your 100% satisfaction
  • Easy online orders or call 613-733-4001 to speak with us.
  • Same-day flower delivery to all local orders placed before noon, ET.
  • We deliver flowers daily throughout Ottawa, ON and never miss an order.
  • We import the most sought-after flowers and buy specialty products locally
  • We offer a wide range of roses, plants, dish gardens, gourmet/fruit gift baskets, and exotic flowers
  • We import flowers from around the world and buy specialty products from local growers.

Hours of Operation

  • Monday : 08:30 AM - 04:30 PM
  • Tuesday : 08:30 AM - 04:30 PM
  • Wednesday : 08:30 AM - 04:30 PM
  • Thursday : 08:30 AM - 04:30 PM
  • Friday : 08:30 AM - 04:30 PM
  • Saturday : 08:30 AM - 04:30 PM
  • Sunday : 10:00 AM - 04:00 PM

Holiday Hours

We are open on Mother's Day (always a Sunday) and maintain extended hours during Valentine's Day Week, and Mother's Day Week. We are closed during New Year's Day, Family Day, open half a day for Good Friday, closed Easter Sunday, Victoria Day, Canada Day, Labour Day, Thanksgiving Day, Christmas, and Boxing Day. During the busy floral weeks of Christmas and Valentine's Day, we advise customers to place their orders early to receive the best possible selection and service. We do our best to accommodate same day delivery requests during these busy times, however, we cannot guarantee every last minute order due to sheer volume. We strongly recommend that customers place their orders two days prior to each major holiday.

Contact Information

Contact Information We accept orders 24/7. You can place your order through our website or call us on 613-733-4001 or email us at Our store can be found at 1181 Bank St, Ottawa, ON K1S 3X7.

Our store location is:

1181 Bank St,
Ottawa, ON K1S 3X7

Delivery Policy

Our standard delivery fees apply to orders for addresses anywhere in the U.S. or Canada. Please note that there may be additional charges for special time requests or rush deliveries. Also, for specific time requests, we will do our best to accommodate, but cannot guarantee exact times. Orders for delivery anywhere in the U.S. or Canada must be received before 2 PM in the recipient's time zone to ensure same day deliveries. Orders received after 2 PM will be delivered the following day. International orders (except to the United States) must be placed telephonically and generally require 48 hours for delivery. Please note that we cannot accept international orders online except in the United States. Refund/Cancellation Policy: To provide you with the best possible service, you can cancel your order at any time prior to delivery. However, if your order is en route or delivered, we will be unable to cancel the order. You can call us at 613-733-4001 anytime to cancel an order. We will try our best to accommodate your request as long as your request meets our cancellation policy.


Ordering During Holidays


Our store and delivery hours may vary for major holidays. To help ensure on-time delivery during the busy holiday season, place your order at least one day prior to the following holidays:
Valentine's Day
Easter
Administrative Professionals Week
Mother's Day
Father's Day
Good Friday
Labour Day
Free Delivery Policy: Free delivery will only be offered up to 10 kilometers from the shop's address. A delivery fee will be charged if outside this zone.
10-15 kilometers: $14
15-20 kilometers $20
Over 20 kilometers: $25
Disclaimer: We do not deliver to the following postal codes: J9J J8V J8T J8R J8P J8Z J9H

Refund / Cancellation Policy

To provide you with the best possible service, you can cancel your order at anytime prior to delivery. However, if your order is en route or delivered, we will be unable to cancel the order.

You can call us at 613-733-4001 anytime to cancel an order. We will try our best to accommodate your request as long as your request meets our cancellation policy.

Returns

To provide you with the best possible service, you can return your order for replacement or refund. Flowers & Perishable Products

Flowers & Perishable Products

If you are not fully satisfied with your gift, we will replace that product to your satisfaction. To receive the replacement product, please call us at 613-733-4001.

Speciality Gifts

Speciality gift items that are non-perishable may be returned for any reason, for a full refund (within 7 days of receipt of the item) provided the items are returned unopened with the original packing materials and documentation.

Please note that we can refund shipping fees only if the return is a result of our error. Otherwise, you will receive a full refund for the cost of the speciality gift item, but the original and return shipping fee will not be refunded. To return an item, please call us at 613-733-4001.

We'll notify you via e-mail of your refund once we have received and processed the returned gift item. You can expect a refund, in the same form of payment originally used for the purchase, within seven to fourteen days of our receiving your return.

Local Delivery Areas

Our Cities

LOCAL SOUTH OTTAWA
FINDLAY CREEK
GREELY / MANOTICK
VANIER / ROCKCLIFFE
GLOUCESTER / BEACON HILL
GLOUCESTER / CHAPEL HILL SOUTH
CENTRAL ORLEANS
FALLINGBROOK / AVALON
CUMBERLAND
LOCAL DOWNTOWN
WESTBORO / NEPEAN
BAYSHORE / BELLS CORNERS
BRIDLEWOOD
BARRHAVEN
KANATA
FAR KANATA
STITTSVILLE

Local Cities Delivery Charges

LOCAL SOUTH -- $12.00
K1H
K1V
K1G
FINDLAY CREEK -- $13.00
KIT
GREELY / MANOTICK -- $24.00
K4M
K4P
VANIER / ROCKCLIFFE -- $12.00
K1M
K1L
K1K
GLOUCESTER / BEACON HILL -- $13.00
K1X
K1B
K1J
GLOUCESTER / CHAPEL HILL SOUTH -- $18.00
K1C
K1W
CENTRAL ORLEANS -- $18.00
K1E
FALLINGBROOK / AVALON -- $25.00
K4A
CUMBERLAND -- $28.00
K4C
LOCAL DOWNTOWN -- $12.00
K1S
K1P
K1N
K2P
K1R
WESTBORO / NEPEAN -- $12.00
K2A
K2C
K2E
K1Z
K1Y
BAYSHORE / BELLS CORNERS -- $13.00
K2B
K2G
K2H
BRIDLEWOOD -- $25.00
K2R
K2M
BARRHAVEN -- $21.00
K2J
KANATA -- $25.00
K2L
K2M
FAR KANATA -- $28.00
K2V
K2W
K2T
STITTSVILLE -- $30.00

Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type but may substitute with another color.

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our user's demographics and interests so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer so that you don't have to reenter the information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secure.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications.

We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control..

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

 


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